Shipping policy

SHIPPING POLICY

Thank you for shopping with Techillos. We aim to make your shopping experience simple, transparent, and reliable.

ORDER PROCESSING

Orders are typically processed within 1–3 business days after payment has been successfully confirmed.

Processing times may be slightly longer during weekends, public holidays, promotional periods, or periods of high order volume.

SHIPPING TIMES

Estimated delivery times vary depending on the destination, product, and shipping carrier.

Typical estimated delivery time:
• Europe: 5–15 business days
• United Kingdom: 5–15 business days
• United States & Canada: 7–18 business days
• Other international destinations: 7–25 business days

Please note that these are estimated delivery times and are not guaranteed. Customs procedures, local carriers, weather conditions, and other circumstances outside our control may cause delays.

SHIPPING COSTS

Available shipping options and any applicable shipping charges will be displayed at checkout before you complete your purchase.

ORDER TRACKING

When tracking is available, you will receive tracking information after your order has been processed and shipped.

Please allow some time for tracking information to become active after receiving your shipping confirmation.

MULTIPLE PACKAGES

Some orders may contain products shipped separately. If this happens, your order may arrive in multiple packages and at different times.

INCORRECT SHIPPING INFORMATION

Customers are responsible for providing accurate and complete shipping information when placing an order.

If you notice an error in your shipping address, please contact us as soon as possible. Once an order has been processed or shipped, we may not be able to change the delivery address.

CUSTOMS, DUTIES AND TAXES

International orders may be subject to customs duties, import taxes, or other fees depending on the destination country.

Where such charges are not collected at checkout, they may be the responsibility of the customer according to local laws and regulations.

DELIVERY DELAYS

Occasionally, shipments may experience delays outside our control. If your order is taking significantly longer than expected, please contact us and we will assist you in checking its status.

LOST OR DAMAGED PACKAGES

If your order arrives damaged, or you believe your package has been lost during transit, please contact us with your order number and relevant details so we can review the situation.

If you have any questions regarding shipping or your order, please contact Techillos through our Contact page or the customer support email listed on our website.

Last updated: August 2026